Maggie Albro

Librarian | Researcher | Assistant Professor

Authentic Connection: Engaging with Students through Empathy


Journal article


LaTiffany Davis, Maggie Albro, Thura Mack, Molly Royse
portal: Libraries and the Academy, vol. 24(4), 2024, pp. 689-703


Cite

Cite

APA   Click to copy
Davis, L. T., Albro, M., Mack, T., & Royse, M. (2024). Authentic Connection: Engaging with Students through Empathy. Portal: Libraries and the Academy, 24(4), 689–703. https://doi.org/10.1353/pla.2024.a938738


Chicago/Turabian   Click to copy
Davis, LaTiffany, Maggie Albro, Thura Mack, and Molly Royse. “Authentic Connection: Engaging with Students through Empathy.” portal: Libraries and the Academy 24, no. 4 (2024): 689–703.


MLA   Click to copy
Davis, LaTiffany, et al. “Authentic Connection: Engaging with Students through Empathy.” Portal: Libraries and the Academy, vol. 24, no. 4, 2024, pp. 689–703, doi:10.1353/pla.2024.a938738.


BibTeX   Click to copy

@article{latiffany2024a,
  title = {Authentic Connection: Engaging with Students through Empathy},
  year = {2024},
  issue = {4},
  journal = {portal: Libraries and the Academy},
  pages = {689-703},
  volume = {24},
  doi = {10.1353/pla.2024.a938738},
  author = {Davis, LaTiffany and Albro, Maggie and Mack, Thura and Royse, Molly}
}

Abstract

As learning environments shift toward meeting the needs of an increasingly diverse student population, empathy is becoming an important tool for instructors. Empathy deepens the connection between students and instructors. This connection can also emerge in the library, where librarians are teaching students in a variety of contexts, from the reference desk to the one-shot instruction session. This article references current literature on empathy in the classroom and elaborates on how empathy can lead toward relationship-building based in trust, which ultimately enables learners to put aside their apprehensions and deepen their understanding of new concepts.